PRIVACY POLICY
Last updated: November 2025
Orofino Gold Exchange
www.orofinogold.co.za
Orofino Gold Exchange (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following information when you contact us or use our website:
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Name and surname
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Contact details (email, phone number)
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Messages or enquiries you send us
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Basic website usage data (pages visited, time on site, browser type)
We only collect information that is necessary to respond to your enquiry or provide our services.
2. How We Use Your Information
Your information is used to:
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Respond to enquiries
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Provide valuations and services
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Improve our website and customer experience
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Communicate with you when necessary
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information only with:
All third parties are required to protect your information and keep it confidential.
4. Data Protection
We take reasonable technical and organisational measures to protect your information against loss, misuse, or unauthorised access.
5. Your Rights
Under POPIA, you may:
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Request access to your personal information
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Ask us to update or delete your information
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Withdraw consent at any time
To exercise these rights, contact us at info@orofinogold.co.za.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.